This document forms part of the agreement between you and Entity Makers. If any term is unclear, contact us at info@entitymakers.com.
1. Overview
Entity Makers ("we", "us", "our") is committed to protecting the privacy of every founder, director and beneficial owner who uses our USA LLC formation, UK LTD formation, banking, payments, compliance and website development services. This Privacy Policy explains what personal and business information we collect, how we use it, who we share it with, and the rights you have over that information.
By using entitymakers.com or any of our services, you consent to the practices described here. If you do not agree, please do not use our services.
2. Information We Collect
We collect the following categories of information:
- Personal information: full legal name, date of birth, nationality, residential address, government-issued ID (passport, national ID, driving licence), selfie or liveness check, email, and phone number. This is required to satisfy Companies House, IRS, FinCEN and banking partner KYC obligations.
- Business information: proposed or existing company name, structure, business activity, industry, ownership structure, source of funds and expected volume.
- Payment information: billing name, address, and payment method details processed via our PCI-DSS compliant payment processors (Stripe, PayPal). We do not store full card numbers on our systems.
- Usage information: IP address, device identifiers, pages viewed, referral source and interaction data captured through cookies and analytics.
- Correspondence: messages you send us via email, WhatsApp, our contact form, chat, or our client portal.
4. How We Use Your Information
We use your information to:
- Deliver the services you purchased (form your entity, obtain EIN, open bank and Stripe/PayPal accounts, etc.).
- Verify identity to satisfy our AML, KYC and BOI obligations.
- Communicate with you about your order, filings and compliance deadlines.
- Process payments, issue invoices and prevent fraud.
- Improve our website, services and customer support.
- Send marketing communications where you have opted in (you can unsubscribe at any time).
5. Data Protection & Security
All data is transmitted over TLS 1.2+ and stored in encrypted databases hosted in the UK and EU. Access is restricted to trained personnel on a strict need-to-know basis, secured with multi-factor authentication. We follow the principles of data minimisation and purpose limitation, and we regularly review access logs and vendor security posture.
6. Third-Party Services
To deliver our services we share the minimum necessary information with:
- Government agencies: IRS, FinCEN, US state agencies, Companies House, HMRC.
- Banking partners: Mercury, Relay, Wise, Airwallex, Tide, Payoneer, Revolut, WorldFirst, Sunrate.
- Payment processors: Stripe, PayPal.
- Compliance verifiers: identity verification (Sumsub / Onfido), sanctions screening.
- Infrastructure providers: hosting, email, analytics, CRM, customer support.
We never sell your personal information.
7. International Data Transfers
Because we serve founders in the UK, USA, Canada and beyond, your data may be transferred to and processed in jurisdictions outside your country of residence. Where personal data leaves the UK/EEA, we rely on Standard Contractual Clauses or an adequacy decision, and we apply supplementary safeguards where appropriate.
8. Your Rights
Depending on your location, you have the right to access, rectify, delete, restrict, or port your personal information, and to object to certain processing.
- GDPR (UK & EU residents): access, rectification, erasure, restriction, portability, objection, withdrawal of consent, complaint to your supervisory authority.
- CCPA/CPRA (California residents): know, delete, correct, opt-out of sale/sharing, non-discrimination.
To exercise any right, email info@entitymakers.com. We respond within 30 days.
9. Data Retention
We retain client records for a minimum of 5 years after the end of the business relationship, as required by AML regulations in the UK and USA. Marketing preferences are kept until you unsubscribe. Website analytics are retained for up to 26 months. After the retention period expires, data is deleted or fully anonymised.
10. Contact & Updates
Entity Makers is the data controller for the information described here. To contact our privacy team, email info@entitymakers.com or call +92 (311) 334-1450.
We may update this Privacy Policy from time to time. Material changes will be announced by email or a prominent notice on the site. The "last updated" date at the top of this page always reflects the current version.
